Terms and Conditions
Website: www.beautybig.co.uk
Company: Beauty Lines London Limited (trading as Beauty Big)
Company Number: 08634512
Registered Address: 17–25 Shirley Street, London, E16 1HU, United Kingdom
1. Introduction
Welcome to Beauty Big (“we”, “us”, “our”). By accessing or using our website https://www.beautybig.co.uk (“Site”) or purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before using our Site.
If you do not agree to these terms, please do not use our Site or make purchases through it.
2. Use of Our Website
You agree to use our Site only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit anyone else’s use of the Site.
You must not:
- Engage in any fraudulent, abusive or unlawful activity.
- Attempt to interfere with the proper functioning of the Site.
- Reproduce, duplicate, copy, sell or exploit any part of the Site without express written permission from us.
We reserve the right to suspend or terminate access if we believe your use breaches these terms.
3. Product Information & Availability
We take reasonable care to ensure all product descriptions, prices, and images on our Site are accurate. However, errors may occur and we reserve the right to correct them at any time.
All products are subject to availability. We may discontinue or modify any product at any time without notice.
4. Orders & Payment
Placing an Order
When you place an order, you will receive an email confirming receipt. This does not constitute acceptance of your order. Acceptance occurs only when we dispatch your order.
We reserve the right to cancel any order at our discretion (e.g., if the item is out of stock, incorrectly priced, or payment is not authorised).
Payment
We accept payment via our approved payment providers. All payments must be made in full before dispatch.
Prices are displayed in GBP and include VAT (where applicable).
5. Delivery
We aim to dispatch orders promptly; however, delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers or factors beyond our control.
6. Returns & Refunds
Our Returns Policy applies to all purchases made on our website.
You may return eligible items within 14 days of delivery, provided they are unused, in their original packaging, and meet our return criteria.
Please review the full Returns Policy here for detailed instructions, eligibility, and exclusions.
7. Defective or Incorrect Items
If you receive a defective or incorrect product, contact us within 48 hours of delivery using the Contact Us form. Include your order number and photos of the issue.
We will cover return shipping costs and issue a replacement or refund.
8. Intellectual Property
All content on our Site—including text, images, logos, graphics, and software—is owned or licensed by Beauty Lines London Limited and protected by UK and international copyright laws.
You may not reproduce, distribute, or modify any content without our written consent.
9. Privacy & Cookies
Your privacy is important to us. Our use of your personal data is governed by our Privacy Policy, which explains how we collect, use, and protect your information.
Our website also uses cookies and similar technologies as described in our Cookies Policy.
10. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising out of your use (or inability to use) the Site or products purchased through it.
Our total liability for any claim arising out of these Terms or related transactions shall not exceed the amount you paid for the relevant product.
Nothing in these Terms limits our liability for:
- Death or personal injury caused by negligence.
- Fraud or fraudulent misrepresentation.
- Any other matter for which liability cannot be excluded under UK law.
11. Indemnity
You agree to indemnify and hold Beauty Lines London Limited harmless from any claims, damages, or expenses arising from your misuse of our Site or breach of these Terms.
12. Changes to These Terms
We may revise these Terms from time to time. Updated versions will be posted on our Site with a new “Effective Date.” Continued use of the Site after such changes constitutes your acceptance of the revised Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the English courts.
14. Contact Us
For questions or concerns regarding these Terms or any of our policies, please contact us through the Contact Us page on our website.
Beauty Lines London Limited
Trading as Beauty Big
Company No. 08634512
17–25 Shirley Street, London, E16 1HU, United Kingdom